Our super premier yachts are less than 12 months old from their first charter date, while premier yachts are less than three years old from their first charter date. Our yachts are well maintained and undergo regular, scheduled technical inspection.
In case of emergency, you can rely on our hotline, at any time, seven days a week. If you experience a technical failure affecting major and important parts of the yacht, we will repair the failure within four hours of receiving your call during working hours (8am to 5pm). If you lose more than four hours (during working hours), we will compensate you for one full day. If the repair takes more than one day, we will provide you with a similar boat or compensate you on a pro-rata basis. If restrictions to this guarantee apply in specific areas, this will be detailed during the charter check-in at the base.